First impressions did not bode well as we thought the entrance and foyer lacked the glamour of many hotels as you walk in. The single lift is very small and could only take our baggage as we walked up to the fifth floor.
Our floor seemed to consist of family rooms. The decor was tired and paintwork needed re-doing in the corridors and in our room. However the hotel was very clean and our family suite was spacious; consisting of two large rooms sharing a n adjoining bathroom.
Reception staff were very helpful and informative but the bonus was the excellent breakfast with everything you could want.
Coffee/tea facilities were not provided in bedrooms but was available in the dining room at any time of day or night.
Judging by the hotel website there has been refurbishment of those rooms other than family rooms.